Privacy Policy

This policy explains what information MashPearls (“we”, “us”) collects when you visit https://mashpearls.com or contact us, and how we use it. If you have questions, email mashpearls.ebooks@gmail.com.

Information you give us

When you use our project or free-concept form, we collect what you enter:

• your name and email address,
• your phone or WhatsApp number, if you choose to add it,
• what you need help with and what you tell us about your business.

If you message us on WhatsApp, use live chat, or email us, we receive the details and messages you send through those services.

How we use it

• to reply to your enquiry and discuss your project,
• to prepare a proposal or free website concept you asked for,
• to keep a record of our conversations with you.

We do not sell your personal information.

Services we use

• Live chat (Tawk.to): our chat window is provided by Tawk.to, which processes chat messages and may set cookies to keep your conversation going.
• WhatsApp: if you message us on WhatsApp, that conversation is handled by WhatsApp (Meta) under its own privacy policy.
• Advertising measurement (Meta Pixel): we may use the Meta Pixel to understand how people who see our Facebook and Instagram ads use our website, for example whether they start a project enquiry. It uses cookies and similar technology. You can manage ad preferences in your Facebook and Instagram settings.
• Hosting: our website host keeps standard server logs (such as IP address and browser type) for security and reliability.

How long we keep it

We keep enquiry information for as long as needed to respond and to manage any project we work on together, and then only as long as needed for our records.

Your choices

You can ask us to access, correct or delete the personal information we hold about you by emailing mashpearls.ebooks@gmail.com. You can also block or delete cookies in your browser settings.

Children

Our services are meant for businesses and adults. We do not knowingly collect information from children under 13.

Changes

If we update this policy, we'll change the date at the top of this page.